Question 1

What areas in Dubai do you serve?

Accepted Answer

ALAWAEL serves Jumeirah Islands, Jumeirah Park, Jumeirah Village, The Meadows, The Springs, Emirates Hills, Palm Jumeirah, Al Barari, Dubai Hills, Arabian Ranches, Downtown Dubai, and all surrounding communities across Dubai, Abu Dhabi, and Sharjah.

Question 2

Do you offer free site visits and consultations?

Accepted Answer

Yes, we provide complimentary on-site consultations and initial estimates for villa owners and commercial property developers across the UAE.

Question 3

What is included in an Annual Maintenance Contract (AMC)?

Accepted Answer

Our AMCs are customized and include weekly garden maintenance, bi-weekly pool chemical cleaning & equipment check, monthly irrigation testing, plant replacement discounts, and 24/7 emergency repair support.

Question 4

How long does a landscape construction project take?

Accepted Answer

Project timelines vary by scale: garden revamps take 1-2 weeks, full villa landscaping & swimming pools take 6-10 weeks from municipality approval to final handover.

Question 5

Are your outdoor structures and pools backed by warranty?

Accepted Answer

Yes, we provide up to 10 years structural warranty on swimming pools, 25 years warranty on composite decking/pergolas, and 1 year warranty on irrigation hardware and planting.

Question 6

How can I contact ALAWAEL?

Accepted Answer

WhatsApp / Call us on +971 50 985 5801 or +971 55 798 7224. Email: brohijabbar548@gmail.com. We respond within 2 business hours.

Frequently Asked Questions